Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2025

1. Information We Collect

Personal Information

When you contact us about our small business web design services, we may collect:

  • Your name and business name
  • Email address and phone number
  • Business description and requirements
  • Website preferences and design needs
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and screen size information

2. How We Use Your Information

We use the information we collect to:

  • Provide web design services: Create custom websites tailored to your business needs
  • Communicate with you: Respond to inquiries, provide project updates, and offer support
  • Improve our services: Analyze website usage to enhance user experience
  • Marketing communications: Send occasional updates about our services (with your consent)
  • Legal compliance: Meet legal obligations and protect our rights

3. Cookies and Tracking

Essential Cookies

We use essential cookies that are necessary for our website to function properly. These cannot be disabled.

Analytics Cookies

With your consent, we use Google Analytics to understand how visitors use our website. This helps us:

  • Improve website performance and user experience
  • Understand which services are most popular
  • Optimize our content for small business owners

Your Choice: You can manage your cookie preferences at any time using our cookie banner or by adjusting your browser settings.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

Service Providers

We work with trusted third-party services to deliver our web design services:

  • Hosting providers: To host and deliver websites we create
  • Email services: To communicate with clients
  • Payment processors: To handle secure payments
  • Analytics services: Google Analytics (with your consent)

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures:

  • Secure HTTPS encryption for all data transmission
  • Regular security updates and monitoring
  • Limited access to personal information on a need-to-know basis
  • Secure storage and regular backups

6. Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Ask us to correct any inaccurate information

Deletion

Request deletion of your personal information

Portability

Receive your data in a portable format

How to exercise your rights: Contact us at henri@kardely.com with your request. We'll respond within 30 days.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide ongoing web design services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

8. International Transfers

Kardely is based in Estonia. If you're located outside the European Union, please note that your information may be transferred to and processed in Estonia and other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your information during any international transfers.

9. Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Kardely - Small Business Web Designer

Email: henri@kardely.com

Address: Estonia

Response time: We aim to respond to all privacy inquiries within 48 hours

Updates to this policy: We may update this privacy policy occasionally. When we do, we'll notify you by updating the "last updated" date at the top of this page.